Settings Help  [back to main support page]


 

Purchase (w/ Free Trial) or Restore

Launches the store screen for ScoreCam where purchases or subscriptions can be made. Restore previous purchases or subscriptions can also be made by tapping the Restore button.

 
TIP: To get a 1 week FREE trial to ScoreCam, with no limitations, you would subscribe to the monthly or yearly subscription choices. If you decide ScoreCam isn't for you can simply cancel your subscription within the 1 week time-frame.
 

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Scoreboard

Show/hide the Scoreboard or launch more Scoreboard settings.

Show Scoreboard

Toggle to Show/Hide the Scoreboard.

 
TIP: You can also toggle the scoreboard from the main camera screen by tapping the recording timer label located on the center of the Top Bar.
 

Scoreboard Settings

Launches the Scoreboard settings screen.

 
TIP: You can also launch the Scoreboard settings by tapping and holding anywhere on the Scoreboard
 

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Live Streaming

Subscription purchase (or FREE Trial) required.

Enable Live Stream: Toggle to enable or disable (default) Live Streaming. See this link for more information on how to set up Live Streaming.

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Scoreboard Remote

Connect to Remote

Indicates whether you are connected to the Scoreboard Remote [link to App store here]. When toggled ON a "Scanning for Remotes" screen is launched where you can select the device where Scoreboard Remote is running. When toggled OFF the Scoreboard Remote is disconnected.

Hide Controls when Connected

When toggled OFF this will hide both the Top Bar and Side Bar controls when connected to the Scoreboard Remote.

 
TIP: Since access to the Settings (and this toggle) is also hidden, you will have to SWIPE RIGHT TO LEFT to show the controls. You and also SWIPE LEFT TO RIGHT to hide them again.
 

Get the Scoreboard Remote App!

Launches the App Store with a link download the Scoreboard Remote for ScoreCam.

 
TIP: Quickly get back to ScoreCam by tapping the "◀ ScoreCam" label at the top-left of the screen.
 

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Highlight Video Clips

PRO level or Subscription purchase required.

Enable Highlights!

Toggle to enable or disable Highlights which is a feature to capture separate video clips, such as great plays, during a recording. See Highlights! for more information.


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Video Output

PRO level or Subscription purchase required.

Custom Settings

Toggle to enable or disable custom video output settings

NOTE: Default settings use the Apple default for you device which is 1080p for most devices. High Efficiency format (HEVC, H.265) is used for supported devices running iOS 11 or higher (iPhone 7/7 Plus or newer. iPad Pro (10.5)/iPad Pro 12.9, 2nd generation or newer. Not supported on iPod Touch, 6th generation or earlier).

Video Format

Available only for supported devices. Choose between High Efficiency (HEVC) or Most Compatible. HEVC, also know as H.265, allows for reduced file sizes for the same quality. Most Compatible uses H.264

Video Resolution

Choices are 720p, 1080p, or 4K Video. 4K Video requires HEVC format.

Avg bitrate (Mbits/Sec)

Average amount of data transferred per unit of time. Change this value to increase or decrease the average bitrate. Average bitrate (ABR) is directly related to file size and quality. A higher bitrate requires more disk space but produces better quality (up to a certain point).

Video Size (approximate)

Not editable and for information use only. Changes when other Video Output settings are changed. Values are approximate and your video file sizes may vary. Only sure way to tell the size of the video file is to measure it.

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Camera and Video Options

Show Stop Confirmation

Toggle to enable/disable the stop alert confirmation. When enabled and the Stop button is tapped an alert will be presented to confirm a stop.

Save Videos Locally. By default all videos, clips and photos will be stored on the device's Photo Library. To store them locally within the ScoreCam App enable this option. When enabled and the library icon is tapped, the local library will now be shown.

Album Name

Not available for Local library. The name of the album where ScoreCam will put videos, clips and photos. If the album does not exist it will be created.

Mute Recorded Audio

Toggle to mute audio when recording videos. Audio is recorded by default.

Sound Effects

Toggle to turn on camera sounds effects which will occur when Start/Resume, Pause, and Stop buttons are tapped.

Torch

Option to use different torch (LED flashlight) options. Choices are Off, On, Auto with Off being the default.

Video Stabilization (Recommended OFF)

Toggles the device's video stabilization on or off. It is recommended to have this feature OFF and to use a Tripod when available.

 
WARNING: With Video Stabilization is enabled the camera preview has a slight delay when the camera moves (due to the extra processing required to show the Scoreboard). There is also a similar delay with the audio and video slightly out of sync on video recordings so use this feature only when necessary.
 

Alternate Recording Mode

When enabled allows for a pause-free video to also be saved when Stopping a recording (tapping the Stop button). See Options below.

This mode is also used if your device is experiencing MovieWriter errors. If your device does not experience these errors, and you don't want to also save a pause-free version of the video, it is recommended that this mode be OFF due to the amount of time it takes to save when it is enabled (approximately 30 seconds for a 10 minute video).

 
WARNING: When using Alternate Recording Mode saving videos will take considerably longer to process
 

What causes MovieWriter errors? The cause of this issue, according to Apple, is a bug in their code and related to pausing and resuming the MovieWriter which is the mechanism used to write a movie to disk. While Apple acknowledges this error on certain devices, and due to the fact that this issue is intermittent, it's doubtful this bug will ever be fixed thus the reason to incorporate an alternative recoding option.

While the errors may not occur frequently (about once every three 20 minute recordings or even less in most cases), when they do occur they can be disrupting to your ScoreCam experience so Alternate Recording Mode may be your best choice.

Options

Shown only when Alternate Recording Mode is ON. The following options are available:

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About

Information about ScoreCam as well as reviewing, contacting and sending feedback for ScoreCam support

Send Feedback/Bug Report

Will launch a screen send an email to our support team. If submitting a bug report you must include the exact steps to reproduce the issue.

Please do not remove the 'Required information' section in this email as it will help to address your concerns and repeat any issues you have. Must have at least one email account set up on your device for this to work as expected.

ScoreCam Help & Support

Launches the ScoreCam help pages in the Safari browser.

Rate or Review in App Store

Will launch ScoreCam in the App Store to rate or review. Before posting negative reviews please reach out to us to we can hopefully resolve your issue or concern.

Show Help Screens

Shows the initial help information that was viewable on the first launch of ScoreCam.

ScoreCam Version

Shows which version of ScoreCam you are running on your device.

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