The ScoreCam FAQ -

2024-04-19 16:52

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I purchased the Live Stream/PRO monthly subscription. Is the Live Stream option for one device only? I tried the restore function unsuccessfully.
My Bluetooth connection with my Scoreboard Remote on my iPhone SE is terminated every 15-20 seconds but used to work just fine a few months ago. How do I fix this?
How do I restore my subscription on another device?
I am trying to use the Scoreboard Remote to connect to ScoreCam but nothing shows up in the list of devices. How do I fix this?
Is the PRO version price per year or per month?

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I have a recovered video but I am getting the following error when trying to save/move this to my Photos library: "Error! Video could not be saved" and then some other information like: "Error Domain = PHPhotosErrorDomain code=-1". How can I recover or save this video?
How do I go to the Scoreboard Settings from the ScoreCam app?
The video resolution is quite poor when I use custom video settings 1080p at 60fps. How do I fix this?
How do I disable the audio and still record video? Or remove the audio completely before sharing?
When using the video stabilization feature (while also using 4K Video Resolution) the saved video appears "jerky" or "choppy" (jitter) and is not smooth. How did I fix this?
My screen keeps going dark on my device when I try to use the remote app. How do I fix this?
Where do I find videos that ScoreCam said were saved or recovered but are not showing up in the Photos app?
When streaming, there are audio and video settings. Do these affect the quality of the video being saved on the device or, is it just the video that is streaming?
Does the App support 1080p at 60fps?
Did You Know...
Settings appear nearly unreadable, can you help?

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