First, make sure your Bluetooth is enabled on both devices. Do this by going to your device's Settings app -> tap on "Bluetooth" -> then make sure it is enabled (turned on). Additionally, you must have Bluetooth enabled for the ScoreCam/Scoreboard Remote apps. Do this by going to your device's Settings app -> tap on "Privacy" -> tap on "Bluetooth" -> then make sure both ScoreCam and Scoreboard Remote are enabled (turned on).
Also, the following devices are required to support BTLE (Bluetooth Low energy or Bluetooth 4.0):
- iPhone 4S or better
- iPad 3rd Generation or iPad Pro
- iPod Touch 5th generation or newer
As long as both devices (ScoreCam and Scoreboard Remote) meet the above requirements, you should have no connection issues.bluetooth, scoreboard remote