While recording using customized video (HighEfficiency, 1080p at 30fps) the view is fine but once I play it back it’s grainy and blurry. This started happening with the latest release (3.4.0). How can I fix this?

2019-05-18 18:30

UPDATE: This has been fixed in ScoreCam version 3.5.0 or higher so be sure to download the latest version from the App Store.

Thank you for reporting this issue as we have confirmed it's a bug using custom settings. Try turning off the Custom Settings which will still record in High Efficiency and use 1080p at 30fps.

Another option is to use one of the 60fps "Video Resolution" settings (1080p at 60fps or 720 at 60fps) as these are unaffected by this bug.

Lastly, if you need a version that works with the 30fps custom setting please contact us via the ScoreCam app (Settings-> Send Feedback/Bug Report) and we will provide a test version to use until a new release becomes available. 

Tags: settings, videos
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