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ID #42

2025-07-10 11:00

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I purchased the Live Stream/PRO monthly subscription. Is the Live Stream option for one device only? I tried the restore function unsuccessfully.
My Bluetooth connection with my Scoreboard Remote on my iPhone SE is terminated every 15-20 seconds but used to work just fine a few months ago. How do I fix this?
How do I restore my subscription on another device?
I am trying to use the Scoreboard Remote to connect to ScoreCam but nothing shows up in the list of devices. How do I fix this?
Is the PRO version price per year or per month?

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Sticky FAQs

Did You Know...
How do I contact support?
Did you know... Scoreboard Remote?

Records in this category

Whenever I get a phone call or a notification, the recording sometimes gets interrupted and my videos and highlights don't save (they do end up in the "Recovered Videos" area). How do I fix this?
Did you know... Scoreboard Remote?
I have a recovered video but I am getting the following error when trying to save/move this to my Photos library: "Error! Video could not be saved" and then some other information like: "Error Domain = PHPhotosErrorDomain code=-1". How can I recover or save this video?
How do I go to the Scoreboard Settings from the ScoreCam app?
How do I check how much space I have on my device? Sometimes I am running out of space while recording and it is causing a crash.
How do I get my video to record in landscape mode?
ScoreCam is taking up a ton of disk space on my device. How can I free up this space?
How do I contact support?
What is the easiest way for a Windows user to get the recordings off of a device onto a PC without using iTunes?
When using the Scoreboard Remote app, is there a way to see what is recording on ScoreCam?
Is there a way to record the games without livestream and not have the controls show up?
I am getting errors trying to record after I installed the latest iOS update. How do I fix this?
How to switch (or change) the scoreboard?
How do you connect a remote to ScoreCam?
Where do I find videos that ScoreCam said were saved or recovered but are not showing up in the Photos app?
When I push the record button it shuts down the app. How do I fix this?
Are there any apps that show frames per second (fps) on videos I take with ScoreCam?
How do I lock the focus on ScoreCam and turn off auto focus to prevent focus hunting?
When uploading to YouTube (using the YouTube app), I get an “error uploading video”. How do I fix this?
I am unable to edit these in Pinnacle Studio. There is no image or sound. They recorded fine. Any suggestions?
Did You Know...
Do you have any promotional items I could hand out or send to people who are interested in your app?
Can I use an external camera like a Mevo or GoPro with the ScoreCam app?
How much space do I need for my videos?
I shut down the app before my video saved, did I lose it?
Can ScoreCam record videos at 60 fps (frames per second)?
Is there a way to control ScoreCam from a different device?
How do I access the Scoreboard Settings?
Is there anyway to quickly hide/show the scoreboard?
I am trying to use the Scoreboard Remote to connect to ScoreCam but nothing shows up in the list of devices. How do I fix this?

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