ScoreCam Privacy Policy

(Last updated September 13, 2019)

Pachyderm Software doing business as ScoreCam and Scoreboard Remote ("Pachyderm", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Pachyderm Software. This Privacy Policy applies to our website and our mobile apps for iPhone or iPad mobile devices (collectively, our "Service").

Your privacy is extremely important to us so we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Pachyderm Software (e.g., ScoreCam support questions). Pachyderm Software will not share this personal information with other parties and will only use it consistent with this Privacy Policy. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or support or respond to any queries you may have

What personal information we collect and how we use this data

When you contact support from within the ScoreCam or Scoreboard Remote applications, email, name, app settings and device information (iOS version and Device Type) will be supplied in the email. We will use this information for trouble shooting any issues you may have and contact you with any support requested. This information will never be shared with other 3rd party companies or used for any other purpose.

We will also add you to our email list, which you can opt out at any time, so that we can provide you with updates and other relevant information about our services.

Cookies and analytics

Pachyderm Software does not use any cookies for advertising or other purposes.  We don't not use analytics to track return visitors to our website.

Google Account, YouTube Channel Name, YouTube Channel ID Collection

When you use our livestreaming to YouTube feature of ScoreCam, you have the option to use a Google Account to log in and authorize on ScoreCam. When you log in, we will get your Google account and avatar, YouTube channel name and YouTube channel ID. If you do not use this feature, we will not collect this information.

We use the information to help you livestream your ScoreCam video to the YouTube channel of your Google account.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Anonymous Usage Information

Apple asks customers to help improve the iOS by occasionally providing analytics, diagnostic, and usage information. Apple collects this information anonymously. See the following support page for more information: https://support.apple.com/en-us/HT202100,

We do not collect any personally-identifiable information, and we do not collect any information stored in your videos or photos.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email notification and update our app on the App Store with a notification

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: To be in accordance with CANSPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

For Residents in the EU and Switzerland

If you are located in the EU or Switzerland, you have the following rights in respect of your personal information that we hold:

a. Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason whatsoever.

b. Right of access. The right to obtain access to your personal information along with certain information.

c. Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.

d. Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

e. Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

f. Right to portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

If you wish to exercise one of these rights, please contact us using the contact details set out in the "How to Contact Us" section below.

You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Contacting Us

If you have questions about this Privacy Notice, please contact us at support@pachysoft.com